Customer Questions

Jul 15, 2026

Modern Storage® Unpacked™ walks through the complete process of opening a self-storage facility, from initial concept to opening day and beyond. This episode is built for people who treat self-storage as a serious long-term career, not a passive investment shortcut. It covers every major step a prospective facility owner needs to understand before moving forward.

Jun 17, 2026

Modern Storage® takes a lighter look at moving season by reacting to real moving fails and surprisingly effective packing hacks shared online. This episode breaks down what actually goes wrong during a move, what works better than expected, and why moving chaos is a universal experience. It is equal parts entertaining and practical for anyone who has ever underestimated how hard packing and hauling really is.

Jun 10, 2026

Modern Storage® Unpacked™ tackles one of the most stressful seasonal challenges in the self storage world: summer moving. This episode breaks down practical strategies for planning and executing a summer move without losing your mind, covering everything from heat-smart packing techniques to avoiding the most common moving mistakes. If you are moving across town or across the country during peak season, this episode gives you a clear game plan.

May 6, 2026

Modern Storage® decodes the most common things self storage tenants say versus what they actually mean. The episode breaks down habits like skipping labels or relying on memory to find stored items, and explains why these choices often create problems down the line. Both tenants and operators will walk away with a clearer picture of how small decisions at move-in can have real consequences later.

Apr 1, 2026

Moving season brings a unique kind of chaos, and this episode of Modern Storage® Unpacked breaks down how a storage unit can simplify the process whether you are downsizing, upsizing, or selling a home. Hosts Modern Storage® walks through practical strategies for using storage before, during, and after a move to reduce stress and stay organized. If a move is on your horizon, this episode gives you a clear game plan.

Mar 21, 2026

In this clip from Modern Storage® Unpacked, Modern Storage® tackles one of the most common objections in self storage sales: 'I'm still shopping around.' Modern Storage® walks through how asking the right questions, specifically what matters most to the customer, can shift the conversation and move a hesitant prospect toward a decision. The episode focuses on building trust and matching tenants to the right solution rather than pushing for a close.

Mar 10, 2026

Modern Storage® breaks down why self storage operators should regularly test their own online rental process from the customer's perspective. Friction in your checkout flow costs you tenants, and the standard is simple: if it is not as easy as ordering on Amazon, it needs work. Small fixes to your website and reservation experience can have a direct impact on conversions.

Jan 28, 2026

Modern Storage® kick off the Storage Cleanout Challenge with practical, pressure-free strategies for tackling clutter and getting organized in 2026. This episode covers realistic cleanout tips and smart storage solutions designed to help listeners follow through on their goals. Whether you are starting fresh or just trying to get ahead of the mess, this episode gives you a clear starting point.

Jan 20, 2026

Modern Storage® digs into what good customer service actually looks like in the self storage industry and why it makes a real difference for operators and renters alike. From small touchpoints to lasting impressions, this episode breaks down why the customer experience often gets overlooked and what facilities can do to stand out. If you work in storage or are building a business in the space, this conversation will sharpen how you think about every customer interaction.

Jan 14, 2026

Modern Storage® brings back Shelly from Festive Cheer to walk through the right way to take down and store holiday decorations after the season ends. Shelly breaks down expert dos and don'ts for packing ornaments, ribbon, bows, and other seasonal items to prevent damage, tangles, and disorganization. This episode is a practical guide for anyone who wants to start next holiday season with décor that is easy to find and ready to use.

Dec 15, 2025

Modern Storage® tackles the question of whether live plants can survive in a self storage unit. The answer is no, and she explains exactly why: storage units lack sunlight, water, and airflow, making them incompatible with any living plant. This quick myth-busting clip is part of Modern Storage® Unpacked's ongoing series on what belongs and what does not belong in a storage unit.

Dec 10, 2025

Modern Storage® pull back the curtain on what it's really like to work in self storage, sharing the insider knowledge they wish every tenant had before move-in day. The conversation covers practical tips on locking your unit correctly, communicating with your facility, and showing up prepared to avoid common headaches. If you rent a storage unit or are planning to, this episode gives you a straightforward look at what the staff on the other side of the counter actually wants you to know.

Oct 15, 2025

Modern Storage® put popular TikTok storage and organization hacks to the test this Halloween season, rating each one as Modern Storage® Certified, meh, or a full-on storage sin. From washing your toaster to other questionable DIY fixes, the hosts break down what actually works and what you should avoid. It is a mix of laughs and practical takeaways for anyone who has ever fallen down a home organization rabbit hole online.

Oct 1, 2025

Modern Storage® tackles one of the less glamorous realities of self storage: pests. This episode covers practical strategies for keeping your storage unit free of insects, rodents, and other unwanted visitors, with advice on storing seasonal items safely and protecting your belongings year-round.

Sep 24, 2025

Modern Storage® shares practical fall organization tips for the seasonal transition, covering everything from storing summer items to setting up your wardrobe for cooler weather. The episode focuses on creating systems that make decorating for autumn easier now and even easier next year. If you have seasonal decor piling up or a closet that needs a reset, this episode offers straightforward strategies to get organized.

Sep 17, 2025

Modern Storage® sits down with Jeffrey, a lawn care business owner who runs his operation out of a Modern Storage® unit. They cover how he got started, practical lawn care tips, and the role affordable storage has played in helping him grow. The conversation is candid, useful, and a great listen for anyone thinking about launching a service-based side hustle.

Sep 9, 2025

Modern Storage® digs into the world of hobby hoarding, starting with camping gear. If you tend to collect every piece of equipment before you ever leave the driveway, this episode is for you. They share practical tips for organizing and storing hobby gear so it stays accessible without taking over your home.

Sep 8, 2025

Modern Storage® tackles the scrapbooking hobby in this installment of their Hobby Hoarders series, offering practical advice for crafters who have outgrown their workspace. If your supplies have taken over your home, this episode walks through storage solutions designed to bring order to even the most extensive scrapbooking collections.

Sep 3, 2025

Modern Storage® trade self storage talk for stadium lots in this game-day episode, covering tailgating hacks, must-have gear, and how fans build impressive setups from the back of a truck. They share real game-day stories and practical tips for packing everything you need into totes and coolers without the chaos. It is a lighter episode that still speaks to the organizers and planners in the Modern Storage® Unpacked audience.

Aug 20, 2025

Modern Storage® helps recent grads sort through the chaos of moving out of a college dorm and into real adult life. They cover what items are worth keeping, what to finally throw out, and what makes sense to store until you have more space. If you are furnishing your first apartment or navigating a roommate situation, this episode gives you a practical framework for making smarter decisions with your stuff.

Aug 13, 2025

Modern Storage® tackles back-to-school season head-on, sharing personal stories about managing morning chaos and staying organized when schedules get hectic. Modern Storage® opens up about navigating it all as a single mom, and both hosts make a practical case for using a storage unit to reduce household clutter during the school year. If your home feels overwhelmed by sports gear, seasonal clothes, and school supplies, this episode offers a realistic starting point.

Aug 11, 2025

Modern Storage® tackles the surprisingly common question of whether someone can legally live inside a self storage unit. The answer is a hard no, and this episode breaks down exactly why, covering the safety risks, legal consequences, and liability issues for both tenants and facility operators. If you have ever wondered where the line is drawn, this episode makes it crystal clear.

Aug 6, 2025

Modern Storage® tackles the all-too-familiar post-vacation slump, from the suitcase sitting unpacked on the floor to the mystery of why you needed 12 outfits for a long weekend. This episode blends humor with practical advice for getting back into a routine, resetting your space, and using storage to keep the chaos from creeping in. A solid listen for anyone who comes home from a trip feeling more overwhelmed than rested.

Aug 5, 2025

Modern Storage® tackles one of life's great unexpected roommate moments: the surprise waterbed. The conversation turns into a lively debate about whether waterbeds deserve their reputation, complete with personal stories and strong opinions. It is a lighthearted episode that blends self storage culture with real talk about the stuff people actually own and haul into shared spaces.

Aug 5, 2025

Modern Storage® sit down with Caleb to tackle one of college life's most practical challenges: fitting everything you own into a tiny dorm room. Caleb shares his expert advice on choosing the right storage unit size to handle the overflow, so students can keep their space livable without leaving their favorite things behind. Whether you're heading to campus for the first time or returning for another year, this episode gives you a clear plan for making it all work.

Aug 4, 2025

Modern Storage® digs into a relatable hazard most people have encountered: items catching fire or getting damaged from extreme heat in cars and garages. This episode explores why certain everyday items are vulnerable to high temperatures and how climate-controlled self storage can protect your belongings. If you have ever opened your car door to a melted, warped, or scorched surprise, this episode is for you.

Aug 4, 2025

Modern Storage® shares practical storage hacks designed to help you make the most of your self storage unit. The episode covers clever strategies that many renters overlook, from smarter packing methods to organizing techniques that save time and space. If you want to get more value out of your storage unit, this episode is worth a listen.

Jul 23, 2025

In Episode 22 of Modern Storage® Unpacked, Modern Storage® explores how self storage can support side hustlers at every stage of their business. From online boutiques to lawn care operations, they break down how renting a storage unit helps entrepreneurs stay organized, protect their inventory or equipment, and keep their work life separate from their home life. If your side gig is outgrowing your garage, this episode is worth a listen.

Jul 16, 2025

Moving in with a roommate or partner means combining two households into one, and that comes with some real logistical decisions. Modern Storage® walks through how to handle duplicate furniture, figure out what actually needs to go into storage, and navigate the awkward conversations that come with merging your stuff. This episode is a practical guide for anyone downsizing, decluttering, or just trying to make a shared space work without sacrificing everything they own.

Jul 15, 2025

Modern Storage® walks listeners through the most popular storage unit sizes available at Modern Storage®, breaking down exactly what fits inside each one. This episode is a practical guide for anyone trying to figure out how much space they actually need before renting a unit.

Jul 9, 2025

Modern Storage®, Modern Storage®, and guest Caleb break down one of the most common self storage questions: what size unit do you actually need? The episode covers the most popular unit sizes, what each size can realistically hold, and how to maximize every square foot of your space. Caleb also shares practical organization tips and storage hacks to help renters get the most out of their unit.

Jul 2, 2025

In Episode 19 of Modern Storage® Unpacked, Modern Storage® breaks down what not to store in a storage unit, garage, or car during summer heat. From melted valuables to heat-damaged items, they cover the most common mistakes people make when packing up in high temperatures. If you are storing anything this summer, this episode is worth a listen before you load the truck.

Jun 30, 2025

Modern Storage® breaks down what you should never leave inside a storage unit during summer, starting with a cautionary tale about chest freezers that were not properly cleaned out before being stored in the heat. This episode covers common storage mistakes that can lead to damage, odors, and seriously unpleasant surprises. If you are planning to store items through the warmer months, this one is worth a listen before you load up the unit.

Jun 25, 2025

Modern Storage® put viral TikTok storage hacks to the test in Episode 18 of Modern Storage® Unpacked. They rate each hack as Modern Storage® Certified, Meh, or Storage Sin, separating the genuinely useful tips from the ones that look good on screen but fail in practice. If you have ever wondered whether those satisfying organization videos actually hold up, this episode gives you a straight answer.

Jun 18, 2025

In Episode 17 of Modern Storage® Unpacked, Modern Storage® digs into spring cleaning with practical storage hacks designed to help you cut through clutter and make better use of your space. They cover how to decide what to keep versus toss, how to organize your storage unit more efficiently, and how to finally deal with the items you forgot you were even storing.

May 21, 2025

In Episode 13 of Modern Storage® Unpacked, Modern Storage® tackles the viral trend of people attempting to live in self storage units. They dig into why this phenomenon keeps surfacing on social media, what it reveals about broader housing challenges, and what storage operators need to know about the legal and practical realities of unauthorized occupancy.

May 20, 2025

Modern Storage® digs into the viral trend of people converting self storage units into makeshift living spaces. The episode breaks down why this keeps happening, what it means for storage facility operators, and the real legal and safety issues at stake. If you manage or own a storage facility, this one is worth your time.

May 14, 2025

In episode 12 of Modern Storage® Unpacked, Modern Storage® sit down with Dane from Regal Construction to explore how businesses use self storage as part of their daily operations. Dane shares how Regal Construction relies on Modern Storage® to keep tools, supplies, and equipment organized and secure. The conversation offers a practical look at why flexible storage solutions can be a smart move for small and mid-sized businesses.

May 7, 2025

Modern Storage® takes on the question every self storage professional gets asked: is Storage Wars actually real? They compare the drama of the hit TV show to how storage auctions actually work in the industry, covering everything from genuine finds to the parts that get left on the cutting room floor. If you have ever wondered how much of what you see on screen reflects real life, this episode gives you a straight answer.

Apr 30, 2025

Modern Storage® sit down with Amber Taggard, founder of The Organizer Chicks, to dig into why so many Americans are overwhelmed by clutter and what to do about it. Amber shares her top five organization tips for tackling problem areas like overstuffed closets and chaotic garages, along with practical advice on knowing when to bring in extra storage support. If you have been putting off getting your space under control, this episode gives you a clear starting point.

Apr 28, 2025

Modern Storage® sit down with Amber Taggard from The Organizer Chicks to talk about why Americans accumulate so much stuff and what that means for how we live and organize our homes. Amber brings a professional organizer's perspective to the conversation, breaking down the real-world impact of clutter and what people can do about it. If you work in self storage or simply want to understand the psychology behind why people hold onto things, this episode is worth your time.

Apr 23, 2025

Modern Storage® breaks down the factors that drive storage unit pricing, including location, demand, timing, and available amenities. Whether you are renting for the first time or looking to get a better deal on an existing unit, this episode gives you practical knowledge to make a confident decision. Tune in for insider tips straight from the self storage industry.

Apr 16, 2025

Modern Storage® sit down with Destin, Community Director at Bowman Pointe, to explore the intersection of apartment living and self storage. Destin shares real stories from her experience managing residents, including the creative and sometimes extreme lengths people go to when they run out of space. The conversation highlights how storage needs show up in everyday life and why smart storage solutions matter for renters.

Apr 9, 2025

In Episode 7 of Modern Storage® Unpacked, Modern Storage® takes a hard look at the growing trend of kiosk-only self storage facilities and what gets lost when human staff disappear from the equation. They explore the real limitations of relying solely on technology for customer service, security, and emergency response. If you are considering a kiosk-only operation or simply want to understand the tradeoffs, this episode breaks it down honestly.

Apr 7, 2025

Modern Storage® digs into the reality of kiosk-only self storage, weighing the convenience factor against the gaps that automated systems leave behind. The episode explores what happens when technology handles the easy stuff but falls short when customers actually need help. If you are considering a kiosk-forward operation or just want to understand the tradeoffs, this episode makes the case for keeping humans in the mix.

Mar 27, 2025

Modern Storage® sit down with college student Olivia to talk through the real space challenges of dorm living. The conversation covers why cramped quarters make it nearly impossible to store seasonal items and extra belongings, and how renting a storage unit gives students a practical way to manage the overflow. If you are a student or a parent helping one move in, this episode breaks down why self storage deserves a spot on the back-to-school checklist.

Mar 26, 2025

In Episode 4 of Modern Storage® Unpacked, Modern Storage® make the case for choosing a self storage unit over your garage. They cover the practical advantages of storage facilities, including climate control, security features, and the value of reclaiming usable space at home. If you have been defaulting to the garage out of habit, this episode gives you concrete reasons to rethink that choice.

Mar 21, 2025

Modern Storage® sit down with Dalton, Facility Manager at Modern Storage® North Little Rock, to cut through the confusion around climate-controlled storage. They cover which items genuinely need temperature regulation, which can survive without it, and whether the added cost is justified for most renters.

Mar 18, 2025

Modern Storage® breaks down five common self storage mistakes that can cost renters time, money, and their belongings. The episode covers everything from poor packing decisions to security oversights, with practical tips to help storage unit renters avoid the most damaging pitfalls.

Mar 14, 2025

Modern Storage® kick off Modern Storage® Unpacked with an introduction to the self storage world, covering practical advice on choosing the right unit size and organizing your space efficiently. This debut episode sets the tone for the show: straightforward storage guidance that takes the guesswork out of the process. Stay for the blooper reel that proves even storage experts have their moments.

Feb 12, 2025

Modern Storage® explores the many ways people use self storage units beyond simply stashing extra belongings. From creative hobby spaces to seasonal organization solutions, a storage unit can serve far more purposes than most people realize. This episode breaks down practical and unexpected uses that make renting a unit a smarter investment.

Feb 2, 2025

Modern Storage® digs into RV storage at Modern Storage®, covering what makes it a practical option for RV owners who need a secure place to park between adventures. The episode highlights how Modern Storage® streamlines the process, letting customers rent a unit and move in the same day, sometimes within just a few hours.

Jan 13, 2025

Modern Storage® walks through the right way to store a vehicle in a self storage unit, covering the key steps to protect your car during short or long-term storage. The episode draws on the expertise of Modern Storage®, a self storage provider based in Arkansas. If you have ever wondered whether you are storing your vehicle correctly, this episode gives you a clear, practical answer.

Dec 30, 2024

Modern Storage® breaks down how self storage can solve the post-holiday clutter problem most people face when trying to pack away decorations. The episode covers why cramming items into an attic or closet often leads to damage and disorganization, and how renting a unit like a 10x10 keeps holiday items protected and easy to access when the season rolls around again.

Nov 16, 2024

Modern Storage® breaks down the size and versatility of RV storage units at Modern Storage®, including what actually fits inside a space as large as 36 by 50 feet. The episode challenges the assumption that RV units are only for RVs, opening up options for anyone needing oversized storage. Listeners near Bentonville or Shackleford will come away knowing exactly what to ask about when they visit.

Nov 13, 2024

Modern Storage® covers what moving day actually looks like at Modern Storage®, including access to a complimentary box truck that takes the stress out of hauling your belongings. The episode walks through how this amenity works and why it sets Modern Storage® apart from competitors. If you are planning a move into a storage unit, this episode gives you a practical look at what to expect.

Nov 9, 2024

Modern Storage® breaks down the 10x25 storage unit size in a way that actually sticks, including a cartwheel measurement you have to hear to believe. This unit size is one of the most practical options for people moving or downsizing, with enough room to hold the full contents of a three-bedroom home. If you have ever wondered whether a 10x25 is the right fit for your needs, this episode gives you a clear, no-guesswork answer.

Nov 3, 2024

Modern Storage® breaks down what sets Modern Storage® apart from a standard storage unit rental. The episode covers the full range of perks tenants can access, from free coffee and a complimentary moving truck to specialized spaces for boats and RVs. If you are weighing storage options, this episode gives you a clear picture of what to expect when you choose Modern Storage®.

Oct 31, 2024

Modern Storage® digs into what makes on-site facility staff such a critical part of the self storage experience. The episode explores how having knowledgeable, responsive employees on the ground affects customer confidence, security, and day-to-day facility operations. If you have ever wondered what separates a well-run storage facility from a neglected one, staffing is a big part of the answer.

Sep 17, 2024

Modern Storage® breaks down exactly what fits inside a 5x5 storage unit, one of the most popular sizes for renters who need a small but practical space. From full-size mattresses to seasonal decor, this episode gives you a clear picture of how to make the most of 25 square feet. If you have been unsure whether a 5x5 is the right fit for your needs, this episode gives you the answer.

Sep 3, 2024

Modern Storage® breaks down the dimensions of a 5x10 storage unit in one of their more creative demonstrations, measuring the space using cartwheels. The episode also covers how Modern Storage®'s experts help customers choose the right unit size without any pressure to upgrade.

Aug 31, 2024

Modern Storage® breaks down everything you need to know about 10x20 drive-up storage units at Modern Storage®. They cover what fits in these larger units, from small vehicles to oversized furniture, and explain why drive-up access makes loading and unloading significantly easier. If you are sizing up your storage options, this episode gives you a practical look at whether a 10x20 unit is the right fit.

Mar 4, 2024

Modern Storage® explores how self storage facilities can offer more than just a unit. This episode looks at value-added amenities like on-site computers, fax machines, and printers that help storage operators stand out and give customers a better experience. If you manage or are considering a storage facility, this is a practical conversation about differentiating your business.

Feb 4, 2024

Modern Storage® walks through the process of unloading items into a storage unit after using Modern Storage®'s free moving box truck. This episode covers the practical side of moving day, from hauling your belongings to the facility to getting them settled into your unit. If you have ever wondered what the unloading process actually looks like, this episode breaks it down step by step.

Jan 8, 2024

Modern Storage® breaks down the benefits of climate-controlled storage and help listeners figure out whether it is the right choice for their belongings. The episode covers what makes climate control worth the investment, especially for items stored long-term. If you are on the fence about your storage options, this episode gives you the information you need to make a confident decision.

Dec 31, 2023

In this episode, Modern Storage® walks through everything you need to know about storing your vehicle at Modern Storage®. From choosing the right unit to preparing your vehicle for long-term storage, they cover the practical steps that protect your investment. Whether you own a car, truck, RV, or boat, this episode gives you a clear starting point for storing it the right way.

Sep 8, 2023

Modern Storage® covers RV storage at Modern Storage® Bentonville, breaking down what makes a facility worth trusting with a large investment like a recreational vehicle. The episode walks through what to look for in a secure RV storage location and why Modern Storage® Bentonville stands out as a top option in the area. Listeners who need a reliable place to store their RV can reach the Bentonville team directly at 479.316.2500.

Aug 21, 2021

Modern Storage® breaks down the differences between indoor and outdoor storage units to help you decide which option fits your needs. Outdoor storage works well for vehicles, boats, RVs, and gear that can handle the elements, while climate-sensitive items like furniture, electronics, photos, and fabrics do better inside. If you store with Modern Storage® in Arkansas, this episode gives you a clear starting point for making the right call.

Oct 28, 2020

Modern Storage® digs into the wave of five-star reviews rolling in since Modern Storage® Bentonville opened its doors in August. They break down what customers are raving about, from modern amenities to standout service, and what sets this facility apart from the typical storage experience.

Sep 1, 2020

Modern Storage® takes a close look at what modern self-storage looks like in Bentonville, Arkansas. They explore how updated security features and a streamlined online experience are changing the way locals find and rent storage units. If you are in the Bentonville area and looking for a better storage solution, this episode breaks down why Modern Storage® is worth a look.

Aug 26, 2020

Modern Storage® celebrate the grand opening of Modern Storage®'s newest location in Bentonville, Arkansas. The episode covers what makes this facility worth visiting and what prospective renters can expect when they store in style. Listeners ready to reserve a unit can head to the Modern Storage® website to get started.

Feb 26, 2020

Modern Storage® walks first-time self-storage renters through ten practical tips from the Modern Storage® specialist team. The episode covers what new customers need to know before signing a lease and moving in, so they can avoid common mistakes and store smarter from day one.

Feb 13, 2020

Jaimin Vashi, founder of AEV Solar, shares how he uses four storage units at Modern Storage® West Little Rock as warehouse space for his solar panels. As his renewable energy business grows, he needed a reliable, flexible storage partner and found that in Modern Storage®. His story shows how self storage can serve as a practical business solution for entrepreneurs scaling operations.

Jan 6, 2020

Modern Storage® walks through the security features built into every Modern Storage® location, explaining how each element works to protect your belongings. The episode covers what to look for when choosing a secure storage facility and why Modern Storage® takes a consistent, standards-driven approach across all its properties. If you want to store with confidence, this episode breaks down exactly what that looks like in practice.

Jul 15, 2019

Modern Storage® shares ten practical tips to help first-time renters navigate the self-storage process with confidence. The episode covers what to expect, how to prepare, and how to make the most of your storage unit from day one. Whether you are storing for a move, a renovation, or long-term needs, this episode gives you a clear starting point.

Mar 20, 2019

Modern Storage® takes listeners on a golf cart tour of Modern Storage® West Little Rock, showcasing the facility's outdoor and non-climate storage options. The episode gives a ground-level look at available unit types, including parking spaces designed for boats, RVs, and cars. It is a practical, visual walkthrough for anyone considering storage solutions at this location.

Mar 4, 2019

Modern Storage® breaks down the rules for renting a storage unit at Modern Storage®, covering what state and federal law allow and prohibit. They share the top 5 things you can store and the top 5 items that are off-limits. If you want to rent smart and stay compliant, this episode gives you exactly what you need to know before you sign a lease.

Mar 4, 2019

Modern Storage® walks through the climate-controlled unit options available at Modern Storage® West Little Rock, covering all seven size options from a compact 4x4 to a spacious 10x20. This episode is a practical guide for anyone trying to figure out which unit size fits their needs before they rent. If you are considering climate-controlled storage in the West Little Rock area, this is a good place to start.

Jan 29, 2019

This episode takes viewers inside the display unit center at Modern Storage® West Little Rock, where staff walk through available storage unit sizes so customers can see exactly what fits their needs before signing a lease. It is a practical, visual guide to choosing the right storage space with confidence.